We wanted to install the latest and greatest OneDrive for Business Next Generation Sync Client in the hope it will fix the numerous support calls we receive about syncing issues from our staff.
We have the Office 2013 365 OneDrive for Business already installed but ran into a lot of trouble trying to the Next Gen client installed. We saw the following errors (amongst others) in the logs
!ERROR! (0x80070005) (fsmanagerimpl.cpp:470) ERROR: “” failed with 0x80070005 in .
LogsUploader: Unable to resolve upload host: 11001
ERROR: “” failed with 0x80040b01 in
After some searching around it seems a group policy was stopping it install. The group policy stops the personal version of OneDrive in our corporate environment but it seems this
was stopping the Next Generation client installing.
The policy is
Computer Configuration – Polices – Administrative Templates – Windows Components – OneDrive
“Prevent usage of onedrive for file storage” = Disabled
This was set to Enabled and was causing our errors.
To quickly prove this we tweaked the corresponding registry key located here: HKLM\Software\Policies\Microsoft\Windows\OneDrive – DisableFileSyncNGSC and set it to the value 0 (zero)
We also came across some registry settings that we used to customise the user experience of the new client.
Create a DWORD key with value name “DefaultToBusiness” with value data 1
Create a DWORD key with value name “EnableAddAccounts” with value data 1
Create a DWORD key with value name “DisablePersonalSync” with value data 1